At Careism, customer satisfaction is our priority. Please review our return and exchange policies carefully:

Returns

• We accept returns only for defective or damaged products.
• If you receive a damaged product, please contact us within 5 days of receiving your order.
• To initiate a return, call us or email our support team and share your concern with clear photos of the product.
• Refund decisions will be made after inspection.
• Shipping costs for returns will be borne by the customer.

Exchanges

• Exchanges are accepted only if the product bottle is unopened and unused.
• You must claim the exchange within 5 days of receiving your order.
• Exchange shipping charges will be the responsibility of the customer.

Shipping Time

• Orders are typically delivered within 5-6 business days across Pakistan.
• For Karachi, deliveries are made within 48-72 hours.
• In rare cases, delivery may be delayed due to operational reasons. We will inform you promptly in case of any delay.

Refunds:

• If your return is approved after inspection, your refund will be processed through your original payment method.
• Refund decisions will be made after verifying the returned product condition.

How to Contact:

• For any issues regarding delivery, damage, exchange, or return, please call us at +92326 226 3328  or email us at info@careism.store

Thank you for trusting Careism. We are committed to providing you the best products and service!